Greencross Vet Hospital (GVH) at the University of Melbourne has been awarded the Australian Small Animal Veterinarians (ASAV) Hospital of Excellence Accreditation.
Fewer than 50 veterinary hospitals nationally hold the title, with it only reserved for veterinary hospitals that demonstrate the highest standards in clinical care, operational performance, and facility design.
Dr Fiona Witham, Clinical Director of GVH, said they’re incredibly proud to have been awarded the ASAV Hospital of Excellence Accreditation.
“It’s a meaningful recognition of the passion, dedication, and tireless work our team puts in every day to deliver the highest standard of care.
“To be one of only around 50 hospitals nationally to receive this level of accreditation is a real honour. It reflects the commitment of every team member to clinical excellence, continuous improvement, and making a real difference to the animals and clients we care for.”
Key features of the hospital noted in the accreditation include purpose-built facilities with specialist wards, advanced imaging capabilities such as CT and MRI, and high-quality medical records. Dr Witham’s leadership was also acknowledged as a key contributor to a strong culture of training and quality care.
The four-year accreditation recognises GVH’s high standards in clinical care, infrastructure and governance. The program is overseen by the Australian Veterinary Association (AVA) and involves a rigorous assessment process.
GVH treats more than 11,000 pets each year and is a referral centre known for advanced clinical care and collaboration. It is also a training hub, with more than 130 University of Melbourne students completing clinical rotations annually. Last year, 75 per cent of internship roles at GVH were filled by university graduates.
To achieve the ASAV accreditation, hospitals must meet strict criteria covering patient care, anaesthesia and surgery, diagnostics, emergency readiness, staff training, and more. Hospitals must also submit case studies and undergo a comprehensive inspection.
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